Complaints Procedure

If you wish to register a complaint, please write to

Martin Brennan,
Compliance Officer,
Elms House, 2A Elms Road,
Sutton Coldfield,
West Midlands,
B72 1JF

or telephone 07940 521997.

A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 0234 567.